Privacy Policy
1. General information
The protection of your personal data is important to us. This data protection declaration informs you about the type, scope and purpose of the collection and use of personal data on our website and when placing orders in our online shop.
2. Data controller
The data controller is:
Wystube Vinothek GmbH
The Wine Circle
Zürichstrasse 31, 6004 Luzern
Switzerland
3. Collection and processing of personal data
We collect personal data only when you provide it voluntarily, for example when:
- Registering a customer account
- Placing an order
- Subscribing to the newsletter
- Contacting us by form or email
The data collected can, among other things, include the following information: name, address, email, phone number, payment information and order details.
4. Purpose of data processing
Your data is used to:
- To process orders
- To process payments
- To make deliveries
- To provide customer service
- To meet legal obligations
- To send marketing information, if you have consented
5. Disclosure to third parties
Personal data will only be passed on to third parties if this is necessary for order processing (e.g. shipping service providers, payment providers) or if required by law.
6. Cookies and tracking
Our website uses cookies to improve user experience and for analysis purposes. You can deactivate cookies in your browser at any time, but this may limit the use of some functions.
7. Data security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss or manipulation. Payments made via credit or debit cards are encrypted via secure connections.
8. User rights
You have the right to:
- Information about your stored data
- Correction of incorrect data
- Deletion or restriction of processing
- Objection to processing
- Data portability
9. Retention period
Personal data is only stored for as long as necessary for contract fulfillment, accounting or legal obligations.
10. Changes to the privacy policy
We reserve the right to change this privacy policy at any time. Changes will be posted on our website.
Date: Lucerne, November 26, 2025